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Alster-Hof, Hamburg

★★★ Reviews, photos, room rates, address, contact

Esplanade 12, 20354 Hamburg, Germany - View on map

8.0 /10

Very good

Property type: Hotel

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Highlights

Complimentary wi-fi property-wide
Stylish bar and lounge
Comfortable family rooms
24/7 front desk support
Pets are welcome
Daily room cleaning service

The Alster-Hof Hamburg is a 3-star-superior hotel located just a short stroll from the Alster Lake and the CCH Exhibition Centre, both within a 2-minute walk. The hotel is also conveniently situated near the Stephansplatz Underground Station, which is only 2 minutes away on foot. For those traveling by train, the Dammtor Train Station is a 5-minute walk from the property.

Accommodations at the Alster-Hof are bright and spacious, featuring a classic décor. Each room is equipped with satellite television, a minibar, and a large bathroom, ensuring a comfortable stay.

Guests have the opportunity to enjoy jogging along the scenic Alster Lake or through the nearby Planten un Blomen park. Additionally, the vibrant Jungfernstieg shopping district and the renowned State Opera House are both reachable within a 5-minute walk.

The hotel offers complimentary access to a modern fitness room and sauna for guests looking to maintain their workout routine. Each morning, a full breakfast buffet is served in the elegant breakfast room, while the hotel bar provides a cozy atmosphere for evening relaxation.

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Important information

Business travellers can be exempted from paying city tax only if they provide the relevant documentation that can be downloaded online. Please contact the property for more details.

Renovation work will be carried out from 07.04.2025 to 01.11.2025

Room Types

Single Room Description, photos, price, amenities

See photos of the Single Room

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Room standards

safe deposit box,
waste bin,
wardrobe/closet,
sofa,
work desk,
carpeted floor,
heating

Sanitary facilities

private bathroom,
toilet paper,
bathtub,
bathtub or shower,
complimentary toiletries,
toilet,
hairdryer

Property technology & media

flat-screen tv,
satellite tv channels,
television (tv),
radio,
telephone

Dining & bars

bottled water,
minibar

Paid extra services

wake-up call/alarm clock,
towels

Bright room featuring satellite TV, safety deposit box, and a private bathroom with hairdryer.

Double Room Description, photos, price, amenities

See photos of the Double Room

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Room standards

work desk,
sofa,
wardrobe/closet,
heating,
safe deposit box,
carpeted floor,
baby cot/crib,
waste bin

Sanitary facilities

complimentary toiletries,
bathtub or shower,
toilet,
bathtub,
private bathroom,
toilet paper,
hairdryer

Property technology & media

flat-screen tv,
radio,
television (tv),
satellite tv channels,
telephone

Dining & bars

bottled water,
minibar

Paid extra services

wake-up call/alarm clock,
towels

Bright room featuring satellite TV, safety deposit box, and a private bathroom with hairdryer.

Family Room Description, photos, price, amenities

See photos of the Family Room

Check rates!

Room standards

waste bin,
safe deposit box,
work desk,
sofa bed,
sofa,
heating,
wardrobe/closet,
baby cot/crib

Sanitary facilities

complimentary toiletries,
bathtub or shower,
toilet,
toilet paper,
private bathroom,
hairdryer

Property technology & media

radio,
satellite tv channels,
telephone,
television (tv),
flat-screen tv

Dining & bars

minibar,
bottled water

Paid extra services

wake-up call/alarm clock,
towels

Bright room featuring satellite TV, safety deposit box, and a private bathroom with hairdryer.

Choose your ideal room at Alster-Hof

Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:

Single Room
Double Room
Family Room

Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.

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Reviews

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Facilities and services

General property information

pets are welcome

Hotel services offered

comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access

Dining & bars

hotel bar, breakfast served in room

Pools, spa & wellness

sauna access, gym/fitness studio, tanning salon/solarium, fitness activities

Reception & guest support

24/7 front desk, baggage hold, guest concierge services, secure lockers, invoices available

Shared spaces for guests

guest lounge / tv room

Cleanliness & housekeeping

guest laundry service, professional dry cleaning, regular daily housekeeping

Business & conference facilities

fax and photocopying services

Other property amenities

smoke-free rooms, spacious family rooms, elevator access, in-room heating, hypoallergenic room options, standard key entry

Property safety & security

in-room safety deposit box, strategically placed smoke detectors, readily available fire extinguishers

Security systems

staff adherence to all local authority safety protocols, hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests

Social distancing guidelines

secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed

Disinfection & cleaning procedures

use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, option to decline room cleaning services during stay

Food & drink safety

safe physical distancing in dining spaces

Internet access

Complimentary wi-fi property-wide! The property offers internet services with both standard and free WiFi options.

Guest parking

Details about parking facilities are not available.

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Check-in, check-out, and payment policies

Check-in

From 14:00 Until 00:00 hours

Check-out

From 06:00 Until 12:00 hours

Children and extra beds

Children from 12 years old pay 17.00 EUR per night using extra bed. Children from 0 to 2 years old stay free of charge using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.

Pets

Pets are permitted, with the possibility of an additional fee.

Languages spoken

Contact methods

☎ telephone

@ E-mail

Map

Photo gallery

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Frequently Asked Questions (FAQ)

Check-in starts at 00:00 and check-out is by 12:00.

Yes, there is parking for guests, ensuring convenience and safety.

Social distancing and disinfection are enforced. Details on our website.

No, Alster-Hof does not offer airport transportation.

The property is not fully adapted for children, but is welcoming to all.

Of course, Alster-Hof offers the convenience of ordering a delicious breakfast directly to your room via room service.

Yes, we have specially prepared allergy-free rooms, equipped with hypoallergenic materials and without carpets.

We guarantee the highest hygiene standards. Rooms at Alster-Hof are meticulously cleaned and disinfected between guest stays, in accordance with current guidelines.

Yes, a fully equipped first-aid kit is available on the premises, accessible via the reception if needed.

In direct contact areas, such as the reception, we may use protective screens or other measures to ensure a safe distance and comfort for both parties.

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